Business support services
For ongoing support or ad-hoc projects, we are BY YOUR SIDE.
Administrative & operational support for small businesses and charities
Whether you’re looking for an extra pair of hands to help you run your organisation or someone to improve your processes and ways of working, our services help you to achieve your ambitions.
We tailor our support to individual clients based on your needs and stage of growth. You might be a founder-led business looking to outsource your admin tasks, or a small business or charity looking to grow your team and work more effectively.
With us BY YOUR SIDE, you’ll get the support you need, when you need it.
Two specialists. One team. Here for every stage of your business journey.
Virtual Assistant (VA) Support
For founders and small teams looking for admin support to take tasks off your to do list and keep your organisation running smoothly.
Your role involves a number of essential, but time consuming admin tasks. From managing a noisy inbox and planning travel and accommodation, to circulating meeting agendas, minutes and actions.
You need someone experienced who you can trust to take ownership of these tasks, freeing up your time to focus on the work that needs your attention.
Operational Support
For founders, owners and directors running a growing organisation where too much still depends on you.
The right processes and systems can make things easier, give your team clarity and free up your time. But when you’re busy running everything, it can be difficult to see what needs to change.
You need someone experienced who can bring a fresh perspective, identify better ways of working and help you put them into practice.
Bookkeeping Support
For founders who need someone to take the receipts, reconciliations and day to day bookkeeping off their hands.
Falling behind on bookkeeping can quickly become stressful, time consuming and overwhelming, especially when financial deadlines draw near.
You need a qualified and experienced bookkeeper who can keep Xero accurate and up to date, giving you, and your accountant, a clear picture of your finances and helping to spot any issues before they become problems.
Recruitment & HR Support
For founders, owners and directors who need help to recruit, onboard and retain the right people as your team grows.
Whether you’re making your first hire, growing your team or recruiting new Trustees, you want to make a positive first impression, have everything you need and get things right from the start.
You need someone experienced to manage your recruitment and onboarding, put the right processes and policies in place and make sure nothing gets forgotten along the way.
Not sure what support you need?
FLEXIBLE SUPPORT. STRAIGHTFORWARD PRICING.
Our services are designed to flex with your organisation.
Whether you need one service or a combination of them, you only pay for the time you use, with no long term commitment.
Virtual Assistant Support
£32.50 per hour
Operational Support
£35 per hour
(discounted to £32.50/hour for charities)
Bookkeeping Support
£32.50 per hour
Recruitment & HR Support
£32.50 - £35 per hour
(depending on the task)
Three ways to work with us.
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With our ‘ongoing support’ package we can agree on a set number of hours support each month, giving you dedicated time in our diary and a monthly cost that’s easy to budget for.
We’ll let you know when you’re approaching your agreed hours so you can decide whether you’d like us to stop or keep going at a pre-agreed hourly rate. You’ll always have visibility of what we’re working on and how long it’s taking.
And if you consistently need more or less time? We simply adjust your package.
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With our ‘ad-hoc support’ package you can use us as and when you need us, without committing to a set number of hours.
Ad hoc work is subject to a minimum monthly charge of two hours in any month you use us. After that, you’ll only pay for the time we use, charged to the nearest 15 minutes.
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If you have a clear deliverable you need support with, we can agree a project price with you in advance.
Unlike our other packages, projects are quoted individually, with payments usually split across the project, typically 50% upfront and 50% on completion.
Ready to start a conversation?
Looking for support not listed here?
We will never take on any work that we’re not qualified or able to do.
But nor will we leave you helpless.
Check out our little black book of people we recommend to provide the business support we don’t.
