VIRTUAL PERSONAL ASSISTANT
SERVICES FOR SMALL BUSINESSES

Often small business owners get so bogged down in administration and the day to day running of a business that it is hard to find the time to concentrate on growing the business, meeting potential clients or just having some much needed rest.

That’s where a Virtual Assistant (VA) comes in.

As your VA, Michelle can look after your business needs from her remote office, taking the administration tasks away and giving you more time to concentrate on the bigger demands of your company..

By Your Side Business Support’s Virtual Personal Assistant Services can save your small business money by providing cost effective PA support as and when you need it. No expensive monthly salary, PAYE or NI costs. Just pay as you go, either hourly or a set monthly package.

Michelle Jamieson
VA, Finance & Admin, By Your Side

How can a Virtual Personal Assistant support your small business?

As an experienced Virtual Personal Assistant, Michelle specialises in a wide variety of administrative tasks.

She takes care of those seemingly little admin tasks that take up way more time than many small business owners have, freeing up your time (and headspace) to focus on the business priorities that only you can do.

Book a discovery call to find out how a Virtual Assistant could help you run your small business
    • Scheduling internal and external meetings and appointments

    • Coordinating diaries and managing all the to-and-fro when arranging large group meetings

    • Spotting and resolving double-bookings or scheduling clashes.

    • Blocking out time for you to prepare for and travel to / from meetings

  • Managing your, or your general, email inbox by:

    • Sorting and categorising emails

    • Flagging important emails

    • Responding to emails

    • Unsubscribing from, and deleting, spam

    • Researching and booking travel and accommodation for events (or even holidays!)

    • Creating travel itineraries

    • Making restaurant reservations

    • Internet research on specific topics of interest

    • Researching best practise, requirements for compliance etc.

    • Sourcing service providers, products or gifts etc.

    • Finding potential customers and their contact details

    • Competitor analysis

    • Audio typing / transcription

    • Formatting, proofreading and repurposing your important business documents

  • Updating and maintaining your key business:

    • Spreadsheets

    • Databases

    • CRM

    • Finding suitable venues

    • Creating and circulating agendas

    • Minuting the meeting

    • Typing up and circulating minutes and action lists

    • Preparatory bookkeeping

    • Bank and credit card reconciliation

    • Credit control

    • Posting and issuing invoices

    • Processing expenses

    • Running payroll

Meet Michelle: VA, Finance & Admin

Michelle has almost 17 years experience supporting business directors, Finance Directors and charity boards of directors.

As both an employed Personal/Executive Assistant and a Virtual Assistant, she’s assisted with establishing and running busy offices, right from start ups to larger enterprises and brings a wealth of administrative experience and skill for every stage of a business’ growth journey.

I truly believe I can make a real difference to any business owner that is struggling with finding the time in the day to get the ‘admin’ done.
— Michelle Jamieson
  • When my previous employer went into administration, I decided to take the leap of faith and start My Virtual Personal Assistant.
    I’d learnt so much about new business procedures and felt that the expertise I gained in the role, along with the experience I gained earlier in my career, meant I had so much to offer in the way of administrative support for other small business owners.
    Recognising that my VA clients would benefit from a broader range of services than a traditional VA provides, I partnered Lynne and By Your Side Business Support was born.

  • I was originally recruited by York Instruments Ltd to be the Office Administrator, but I quickly took on more responsibility (such as accounts, payroll and recruitment). I enjoyed the fact that it utilised all my skills and no day was the same. I started with the company at its inception, helping put into place new processes and procedures, assisting with the recruitment of the team and being involved in the whole day to day running of the company that had 43 members of staff when it finally came to an end.

  • Between December 2009 and April 2016, I worked as a Personal Assistant in two businesses, developing my skills and honing my craft.

Contact Michelle

Virtual Personal Assistant Testimonials

  • “I have been working with Michelle for over 2 years and I can honestly say, it was the best business decision for Fairer Games I have made to date! Michelle has a way of supporting businesses like my own with compassion, insight and a calmness that can weather any storm. I know that if I have to be focused on an event, project, teaching, personal challenge, that someone will be “watching over” the day to day of the company. That piece of mind as a business owner is priceless in helping me keep the plates spinning. Michelle supports me with; 🌟 Managing the public email inbox for Fairer Games 🌟 Calendar management for me 🌟 Research and Collation of information for events, clients, industry etc. 🌟 Event Logistics for me and the team (scheduling meetings, travel, accommodation, setting up ‘Meet2Match’ profile etc) 🌟 Printing of company marketing materials (business cards, postcards) 🌟 Award nominations, applications for opportunities, grant applications, the list goes on! Put simply, the things that would take me days (due to my own challenges or approaches to that kind of work) will take Michelle minutes - it’s what she does and she does it well. We often laugh at how opposite our skillsets are but it’s why it works so brilliantly!”

    Robin Milton - Fairer Games Ltd - Current BYS client

  • “Michelle is incredibly professional, diligent, and easy to get on with. She’s also incredibly knowledgeable in business administration. My biggest obstacle to taking on my first employee in my business was how daunting all things PAYE related are. Michelle took care of it completely, and as my business grows, she’s a core part of the onboarding process. Everyone loves working with her. She’s made the book-keeping and PAYE problems go away so I don’t have to think about it – so much more space in my head to focus on all the things only I can do for my business.”

    Nina Roussakoff - Lovewish / Dreamgate - Current BYS client

  • “From Overwhelmed to Optimised – Michelle Saved the Day! Running a business has its pros and cons, and I found myself struggling to keep up with account reconciliation, which was causing me stress. On top of that, I needed to set up Microsoft Group email and SharePoint for team collaboration, but I had no idea where to start. Then came along Michelle – and WOW, what a difference! Financial Stress? Gone! Michelle quickly and accurately reconciled my accounts, giving me peace of mind and control over my finances. Collaboration Made Easy! She expertly set up my Microsoft Group email and SharePoint, making communication and teamwork seamless. Next-Level Business Support! Her services have been truly invaluable, and I can already see so many other ways she can help my business..”

    Mark Parkin - Be Remarkable - Previous client of Michelle’s

  • “I worked with Michelle for seven years. Michelle has the ability to take on any task and see it through to completion. She is capable of turning her abilities to any task thrown at her. Michelle’s positive and approachable character makes her a great addition to any team and I would highly recommend her for any role. She was a dedicated and loyal member of my team, and I continue to go to her for my administration support in her new company.”

    John Fulford - Megin Medical Ltd - Previous employer & client of Michelle’s

  • “Michelle Jamieson was my personal assistant for three years and I couldn’t have taken our business from startup to Institute of Physics Business Award winner without her professional, efficient, friendly and remarkable help. Highly dependable, reliable and organised, I fully recommend her”

    Professor Gary Green - Previous employer of Michelle’s

Articles about Virtual Assistants for Small Businesses

  • AI generated image of a business owner overwhelmed looking at CVs for Virtual Assistants.

    Which VA is the right VA… for you?

    The barrier to entry for becoming a VA is low, but the skill gap between a newcomer and a seasoned Office Manager/PA is massive.

    Neither is "wrong," but for a busy business owner, knowing the difference is critical.

    This article helps you navigate this and suggests the questions you should be asking before hiring a VA.

More than a Virtual Personal Assistant

Recognising that her VA client would benefit from a broader range of services than a traditional VA provides, Michelle partnered with her Associate, Lynne, and By Your Side Business Support was born.

BYS marries both Lynne & Michelle’s complimentary skills sets, doubles their capacity and broadens their ability to support small businesses, solopreneurs and charity directors.

Collectively, Michelle and Lynne can support business with a range of one-off and ongoing projects and tasks to fully support our clients to grow with the convenience of only having one supplier invoice to pay, and one main point of contact.

View our services page to find out more about the other services By Your Side Business Support provides.

Whether you’re setting up, starting up or scaling up,
# WeAreByYourSide

Book a discovery call to find out more